Compliance Officer

Job Type Permanent
Reference Ad-22117

About Us

MTC is a not-for-profit organisation that aspires to shape a society where everyone has the means and motivation to create a life of their choosing. We deliver high impact employment, training, and youth programs that help people gain skills for employment and entrepreneurship, build self-worth, and enable possibilities for transformative change.

About the Role

We’re currently seeking a Compliance Officer for our Employment Services Division based in Brisbane. This role will provide support the division in understanding and meeting its contractual and quality management requirements, as well as driving continuous improvement through process and compliance. 

Reporting to the Compliance Manager, key responsibilities of the role include:

  • Maintain and continuously improve the Quality Management System within the Employment Services division.
  • Undertake compliance activities to ensure compliance with the QMS, relevant Program Deeds and NDIS.
  • Work collaboratively with Quality Management to ensure Employment Services teams meet all requirements of external ISO 9001 audits.
  • Develop and maintain documentation that assists the Employment Services division to meet its Quality Management objectives
  • Ensure staff are provided with on-the-job training to complete their quality management requirements

About You

The Compliance Officer is an expert on document management, compliance and quality assurance within the Employment Services space.

To be successful in this role you will have:

  • Degree in a relevant discipline, or experience deemed equivalent
  • Previous experience in a compliance role, ideally within the employment services industry
  • Exceptional communication skills – including the ability to write technical documentation such as policies, standard operating procedures, and work instructions
  • Capability to manage an online document management system
  • Ability to facilitate workshops and deliver training
  • Exceptional attention to detail
  • Ability to build relationships and influence – coaching and training others to adhere to a quality management system 

Why Choose Us

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life. The experiences, support, and training you gain here, will also help you grow as an individual and enhance your effect on the people we serve. At MTC, you can become the impact you imagine in your community.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples are welcome and encouraged to apply.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter. A culture where we bring our individual and combined efforts to shape a society where everyone has the means and motivation to create a life of their choosing.

We recognise the importance of mental health and have an externally hosted Employee Assistance Program that provides our employees with confidential counselling, coaching, and leadership support for difficult life or work situations.

Join us if you are curious and self-aware, want to learn and grow, and are determined to do something that matters.

We also offer:

  • Salary packaging and incentives
  • Career and development opportunities
  • Tailored Learning & Development
  • Education Assistance Program
  • Recognition and Reward scheme
  • Flexible working arrangements
  • Paid Parental leave
  • COVID vaccination leave

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance, and Working with Children Check.

MTC is committed to the health and safety of our employees. MTC has implemented a COVID-19 Vaccination Policy requiring all employees to be fully vaccinated against COVID-19, subject to applicable medical exemptions. By applying for this role, if you secure employment with us, you will be required to comply with the policy.

As this role requires access to ESS Web and associated DESE systems, you will be required to set up a myGovID account.