Employment Consultant

Location Other Locations
Job Type Permanent
Reference Ad-25192
Contact Shivangi Sharma

About Us

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver.

Each year we support over 20,000 people across NSW and QLD that are vulnerable and experiencing disadvantage with new skills, confidence, and opportunities.

About the Role

An exciting opportunity has become available for an Employment Consultant to join our Employment Services team at Caboolture.

Our Employment Services division is dedicated to generating opportunities that empower and encourage people to find gainful employment and make a positive contribution to their community. We deliver a holistic program which assists and supports jobseekers in securing employment through case management, coaching, work skills training, pre-vocational training, and job matching. We gain success through forming partnerships with key organisations in government, business and the wider community.

Reporting to the Area Manager potential tasks may include:

  • Complete customer assessments and work collaboratively with customers to progress them forward.
  • Support customers into finding sustainable work through sourcing suitable vacancies and assisting customers with developing marketing tools.
  • Engage with local employers including utilising our own Recruitment Coaches to identify work opportunities for participants on the caseload.
  • Build rapport with the customer, understand their goals and circumstances – including managing their expectations.
  • Collaborate with internal psychologists and external partners to support customers in overcoming non-vocational barriers.

About You

The ideal applicant we are seeking will have:

  • Minimum of two years local industry and/or recruitment experience with a proven ability to achieve set KPIs and deliver superior customer service.
  • High level negotiation and networking skills, with the ability to build effective networks.
  • Highly developed communication and interpersonal skills with the ability to forge effective relationships with a wide range of key stakeholders. 
  • Strong positive problem solving, conflict resolution skills and mentoring and coaching ability.
  • Demonstrated cultural competence and the ability to understand, communicate with, and effectively interact with people across cultures, socio-economic background and life experience.

Why Choose Us

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter.

We also offer:

  • Salary packaging and incentives
  • Employee Assistance Program
  • Career and development opportunities
  • Education Assistance Program
  • Recognition and Reward scheme
  • Flexible working arrangements
  • Paid Parental leave
  • RDO monthly

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcaustralia.com.au

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (funded by MTC), and a valid Working with Children Check (funded by you).

As this role requires access to ESS Web and associated DEWR systems, you will be required to set up a myGovID account.