Recruitment Coach

Location Other Locations
Job Type Permanent
Reference Ad-25343
Contact Shivangi Sharma

About Us

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver.

Each year we support over 20,000 people across NSW and QLD that are vulnerable and experiencing disadvantage with new skills, confidence, and opportunities.

About the Role

An exciting opportunity has become available for a Recruitment Coach to join our Employment Services Division on a full time contractual bases until 30 June 2025.

Our Employment Services division is dedicated to generating opportunities that empower and encourage people to find gainful employment and make a positive contribution to their community.

We deliver a holistic program which assists and supports jobseekers in securing employment through case management, coaching, work skills training, pre-vocational training, and job matching. We gain success through forming partnerships with key organisations in government, business, and the wider community.

Reporting to the Area Manager, the Recruitment Coach will be responsible for the below duties:

  • Have an in-depth understanding of the local employment market with established relationships with external stakeholders such as employers and RTOs to source employment opportunities.
  • Proactively conduct employer engagement, which includes identifying and building strong relationships with employers and reverse marketing.
  • Secure relevant local vacancies (that are aligned to caseload) and ensure these vacancies and opportunities are filled with the best possible candidates.
  • Have a strong candidate knowledge of caseloads and collaborate with Employment Consultants to ensure jobs are aligned to customer skills.
  •  Partner with the Outcomes and Claims team to provide post-placement support for the customer and Employer as needed for 6 months after successfully placing a candidate.
  • Build rapport with customer, understand their goals, progress, and circumstances.
  • Ensure customers understand their obligations with respect to calls, job search and reporting.

About You

The ideal applicant we are seeking will have:

  • Extensive employment services experience with strong networks, or a minimum of two years local experience.
  • Ability to identify opportunities for relationships with employers, identify vacancies and reverse market candidates.
  • Ability to research, design, and present group sessions to enhance employability.
  • Highly developed communication and interpersonal skills with an ability to forge effective partnership.
  • Ability to identify barriers to employment and problem solve.
  • Strong listening skills and an ability to handle challenging customer behaviour.
  • Demonstrated commitment to customer service excellence.
  •  An enthusiasm for helping people from varied backgrounds.

Why Choose Us

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter.

We also offer:

  • Salary packaging and incentives
  • Employee Assistance Program
  • Career and development opportunities
  • Education Assistance Program
  • Recognition and Reward scheme
  • Flexible working arrangements
  • Paid Parental leave.
  • RDO Monthly

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (conducted by MTC), and a valid Working with Children Check (funded by you).

 As this role requires access to ESS Web and associated DEWR systems, you will be required to set up a myGovID account.