Senior Innovation and Growth Manager

About MTC

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver.

Each year we support over 20,000 people across NSW and QLD that are vulnerable and experiencing disadvantage with new skills, confidence, and opportunities. Our support sees people experience positive and often transformative change in themselves and in their contribution to their community.

About the Role

We are looking for someone to join our Growth team as a Senior, Innovation and Growth Manager. The Growth team is responsible for developing and managing the delivery of a business growth strategy for MTC as well as enhancing the customer experience. We believe that growth & innovative solutions hold the key to tackling the complex socio-economic challenges faced by our local areas.

Reporting to the General Manager of Strategic Growth, the Senior Innovation and Growth Manager will be responsible for the below duties, such as:

• Work with the General Manager, Strategic Growth to develop and implement a comprehensive growth strategy.
• Develop and present compelling business cases for new initiatives.
• Analyse trends and opportunities.
• Lead the development and submission of high-quality bids and tenders.
• Ensuring the proposal meet the standards of quality and compliance.
• Champion a culture of innovation within the team and across MTC Australia.
• A lot of collaboration with internal stakeholders to ensure successful implementation of innovative solutions.
•  Analysing pilot projects and make recommendations or amendments if need be.
• Manage the development and implementation of initiatives to improve the customer experience through the CX Service Design Manager.
• Effectively manage multiple projects simultaneously, meeting deadlines and budgets.

About You:

 The ideal applicant we are seeking will have:

• Proven track record of successfully developing and executing growth strategies.
• Proven track record of successfully designing, implementing, and evaluating innovative projects with measurable impact.
• Ability to manage and lead direct team reports, and engage proactively and productively with peers across the organisation.
• Demonstrated ability to engage stakeholders, elicit outcomes and bring a diverse range of stakeholders on the journey.
• Strong analytical and problem-solving skills, with the ability to identify and adapt to challenges
• Ensure awareness and compliance with MTC’s ISO 9001 certification.
• Manage and monitor all aspects of operational activities to ensure adherence to all set rules, policies, and procedures of MTC and compliance with applicable regulatory standards and contractual requirements.
• Ensure awareness and compliance with MTC’s ISO 27001 certification.

Why Choose Us

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter.

We also offer:

• Salary packaging and incentives
• Employee Assistance Program
• Career and development opportunities
• Education Assistance Program
• Recognition and Reward scheme
• Flexible working arrangements
• Paid Parental leave
• Two Me Days annually

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcaustralia.com.au

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (conducted by MTC) and maintain a valid Working with Children Check (funded by you).