SEE Administration Support Officer

About Us 

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver. 

Each year we support over 20,000 people across NSW and QLD that are vulnerable and experiencing disadvantage with new skills, confidence and opportunities.  

About the Role  

Due to our recent tender success in the SEE program, MTC has exciting opportunities for SEE Administration Support Officers to join our Education & Training team on a part-time basis in the following locations:

• Nowra
• Wollongong
• Dapto
• Shellharbour

Reporting to the SEE Administration Team Leader, the SEE Administration Support Officer will provide effective and efficient customer service and administration support to the designated SEE site, staff and local referring agency network. Key duties of this role include: 

• Meet and greet customers and centre visitors and provide exceptional customer service. 
• Administrative duties including answering phones, booking and confirming appointments and entering of new client details into system. 
• Cold calling eligible customers to obtain new referrals. 
• Maintain the WHS and student complaints registers. 
• Provide administrative assistance to our SEE internal stakeholders. 
• Other duties as required. 

 About You: 

The ideal applicant we are seeking will have: 

• Demonstrated experience working in an administrative and/or reception role within a similar environment. 
• Computer literacy with proficiency in Microsoft Office. 
• Strong customer service skills. 
• High attention to detail. 
• Ability to prioritise and complete tasks in a timely manner. 
• Excellent organisational and time management skills. 
• Exceptional interpersonal skills. 

Why Choose Us 

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life.  

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know. 

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter.  

We also offer: 

• Salary packaging and incentives 
• Employee Assistance Program 
• Career and development opportunities 
• Education Assistance Program 
• Recognition and Reward scheme 
• Paid Parental leave 
• Two Me Days annually 

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcaustralia.com.au 

How to apply 

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter. 

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (conducted by MTC) and maintain a valid Working with Children Check (funded by you).