Stakeholder Engagement Manager (Hunter)

About Us

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver.

Each year we support over 20,000 people across NSW, QLD and ACT that are vulnerable and experiencing disadvantage with new skills, confidence and opportunities. 

About the Role 

We are looking for a Stakeholder Engagement Manager to join our Education & Training team. MTC’s Education & Training team provides a range of skills training programs from locations across NSW & Queensland. Our programs are structured to provide a range of activities and educational outcomes to inform, empower and resource students. 

Reporting to the Senior Stakeholder Engagement Manager, the Stakeholder Engagement Manager will be responsible for managing and building a portfolio of accounts, which drive performance and customer referrals in our government funded programs. 

Other key duties of this position will involve:

• Establish exclusive and form partnerships with referring agencies.
• Ensure monthly referral KPIs for all programs are met/exceeded.
• Log promotional and marketing activities on MTC’s CRM.
• Conduct research about new market trends to ensure MTC’s program’s service delivery models are in alignment to changes in the labour market/employment services sector. 
• Engage, organise and participate in MTC meetings and functions.
• Identify with internal and external stakeholders to assess training gaps. 
• Actively engage and support Local Jobs Program Facilitators to build MTC’s network and promote opportunities to stakeholders across specific contract regions.
• Engage with local employers to scope out opportunities to develop pre-employment offerings.
• Other duties as required. 

About You:

The ideal applicant we are seeking will have:

• Minimum 2 years of experience within Employment Services sector or related industry.
• Proven success in sales, account management or business development role within a B2B service environment.
• Advanced communication and interpersonal skill with strong emphasis on negotiating, persuading and influencing others. 
• Target driven mindset.
• Strong organisational skills.
• Comprehensive knowledge of MTC’s government funded programs & contracts.
• Online data management & CRM systems.
• Innovative solutions approach. 

Why Choose Us

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life. 

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter. 

We also offer:

• Salary packaging and incentives
• Employee Assistance Program
• Career and development opportunities
• Education Assistance Program
• Recognition and Reward scheme
• Flexible working arrangements
• Paid Parental leave
• Two Me Days annually

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcaustralia.com.au

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (conducted by MTC) and maintain a valid Working with Children Check (funded by you).